Use Case: Transforming Healthcare Connectivity for Enhanced Patient Care.
Use-Case:
Transforming Healthcare Connectivity for Enhanced Patient Care.
Challenge:
A leading healthcare organization with over 200 locations faced significant challenges due to poor internet connectivity. Their manually managed network was not scalable, resulting in frustrated patients experiencing rescheduling due to system downtimes. Additionally, the IT staff was overwhelmed with daily firefighting tasks to address connectivity issues.
Solution:
To address these challenges, we partnered with the healthcare organization to deploy a comprehensive connectivity solution. We implemented B20X and BR1 Pro 5G devices at branch locations, utilizing a combination of available connectivity options such as IoC, DSL, and 5G/LTE.
These devices were configured to meet the data and connectivity needs for critical applications like MRI and DICOM imaging. All connections were securely linked to the Datacenter Balance SDX in a highly available configuration.
Result:
The implementation of our solution led to immediate improvements in patient and staff satisfaction. Patients no longer experienced the need for rescheduling appointments, as the network reliability ensured seamless access to medical records and systems. Doctors could efficiently use Electronic Medical Records (EMR) systems without delays or disruptions.
Furthermore, all data transmission was secured with AES256 encryption, providing peace of mind regarding patient confidentiality. Data was sent to the Datacenter with disaster recovery and high availability measures in place, ensuring data integrity and accessibility.
Additionally, the IT staff experienced significant relief, as the new network infrastructure enabled 0-touch deployment for new locations. They could now escalate any connectivity issues to the Internet Service Provider (ISP) with ease, while branch locations seamlessly operated on failover and backup connections without disruptions to daily operations.
Conclusion:
By partnering with us to implement a robust and scalable connectivity solution, the healthcare organization successfully addressed their connectivity challenges and enhanced patient care delivery. Our tailored approach ensured reliable and secure access to critical medical systems, resulting in improved patient satisfaction and operational efficiency.
Contact us today to learn how our healthcare connectivity solutions can optimize your organization's network infrastructure and elevate patient care experiences.