Peplink PrimeCare+
PrimeCare+ — Balance 5000 EC
- Part no.
- PCP-W-1Y
- Delivery
- Licence key by email once activated with the manufacturer
- Returns
- Non-returnable once activated · activation is irreversible at the manufacturer · policy
Not sure this is the right unit?
Talk to an engineer before you buy, not a salesperson. Monday to Friday, 8:00 am – 6:00 pm CT.
- Authorized Peplink e-tailer
- Prices shown — no login, no quote form
- Supported by U.S. network engineers
- 30-day returns on unopened hardware
Spec highlights
PrimeCare+ is Peplink's upper care tier — warranty cover, InControl2 cloud management and the SpeedFusion bonding entitlement.
The four-year plan is the one to buy. PrimeCare+ carries a 30% multi-year discount, so four years costs $13,437 against $15,996 for four years of standard PrimeCare — $2,559 less, for the higher tier.
Covers: Balance 5000 EC, both the 40G and 100G builds.
Ordering information: PCP-W-1Y · PCP-W-2Y · PCP-W-4Y
Specifications
Ordering information
- 1 Year
- PCP-W-1Y
- 2 Years
- PCP-W-2Y
- 4 Years
- PCP-W-4Y
- Series
- Peplink PrimeCare+
Specification values are taken from the official Peplink datasheet for this model. Same field names and units on every product page.
Deploying more than one site?
Five units or more, a purchase order, net terms or tax-exempt status — talk to an engineer. We answer with a configuration, not a quote form.
Ask an engineer or call +1 (224) 302-0424
We'll open the form with PrimeCare+ — Balance 5000 EC — PCP-W-1Y already filled in.
Before you order
When does it ship, and what does shipping cost?
In-stock hardware ordered before 3:00 pm CT on a business day ships the next business day. Ground shipping is charged by total order weight — $20 up to 2 lb, $27 to 5 lb, $40 to 10 lb, $55 to 25 lb. Anything over 25 lb ships freight and we quote it before charging you. Some orders carry restrictions; if anything affects your ship date we will contact you.
What does the configuration service actually include?
A U.S. network engineer sets up WAN priorities, SIM and APN settings, SpeedFusion profiles where licensed, Wi-Fi and LAN addressing and firmware, then registers the unit to your InControl2 organization and tests it on a live connection before it ships. Orders including configuration ship in one to two business days rather than the next business day.
Can I return it if the model turns out to be wrong?
Unopened, unregistered hardware can be returned within 30 days of delivery for a refund less a 15% restocking fee and the original shipping cost. Contact us for an RMA number first. Care plans and licences are non-returnable once activated, because activation is irreversible at the manufacturer — so if you are unsure which model fits, call an engineer before you order rather than after.